1. Information We Collect

We collect personal information when you place an order, create an account, or interact with our website. This information may include your name, email address, phone number, shipping address, and payment details. We may also collect non-personal information, such as browsing data, for analytical purposes.

2. Use of Information

We use the personal information you provide to process orders, manage your account, and communicate with you regarding your purchase. Non-personal information helps us improve the website and personalize your shopping experience.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, such as payment processors and shipping companies, to complete your transaction. In cases where required by law, we may disclose your information to government authorities.

4. Data Security

OYA takes the security of your personal information seriously. We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site and enable certain functionality, such as saving your shopping cart. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of the website.

6. Third-Party Links

Our website may contain links to third-party websites. OYA is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third parties before providing personal information.

7. Changes to Privacy Policy

OYA reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us at info@oya.com.co.